Layer & Groove (“we”, “us”, “our”) operates this website and online shop offering clean, minimalist vinyl record dividers and display accessories for collectors. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how WooCommerce processes orders, and how third‑party services interact with your data.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to process orders, operate our store, and improve your experience.

A. Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (optional)
  • Order details and purchase history
  • Account login information (if you create an account)
  • Messages submitted through our contact form

B. Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • General location (city/state)
  • Cookies and tracking data (see below)

C. Payment Information

We do not store or have access to full credit card numbers. Payments are processed securely through third‑party gateways such as Shop Pay, PayPal, Stripe, or other WooCommerce‑compatible processors.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Comply with legal and tax obligations

3. Sharing Your Information

We only share your information with trusted service providers necessary to operate our business:

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Analytics tools (e.g., Google Analytics)
  • Website hosting and security services

These partners are required to protect your information and use it only for the services they provide.

We do not sell or rent your personal information.

4. WooCommerce & Third‑Party Services

Our store is built using WooCommerce, which stores order information, account details, and cart contents to process purchases. WooCommerce may store:

  • Order history
  • Account credentials (securely)
  • Cart session data
  • Basic store analytics

Other third‑party integrations may include:

  • Elementor (page builder)
  • Woodmart theme components
  • Anti‑spam tools for forms
  • Payment gateways
  • Analytics services

Each service follows its own privacy practices.

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart
  • Maintain your logged‑in session
  • Analyze website traffic
  • Improve performance and personalization

You can disable cookies in your browser settings, but some features may not work correctly.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal and tax requirements
  • Maintain accurate business records

You may request deletion of your account or personal data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request corrections
  • Request deletion
  • Request a copy of your data
  • Opt out of marketing emails
  • Limit certain types of processing

To make a request, contact us using our contact form.

8. Security

We use industry‑standard security measures, including:

  • SSL encryption
  • Secure payment gateways
  • Regular website updates
  • Limited access to customer data

While no online system is completely secure, we take all reasonable steps to protect your information.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent changes. Continued use of the site means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us.

Last updated: August 1, 2026